Legal

Terms of Service

Last updated: 1 January 2026

These Terms of Service (the "Terms") govern your access to and use of the CristalJetonex website, dashboard, calculators, educational content and related services (together, the "Services") operated by CristalJetonex ("we", "us" or "our"), with a registered address at High Holborn 80, BS1 5LJ Bristol, United Kingdom. Please read these Terms carefully before using the Services.

1. Acceptance of these Terms

By creating an account, accessing the Services or clicking to confirm that you agree, you confirm that you have read, understood and accepted these Terms, together with our Privacy Policy and Risk Disclosure. If you do not agree, you must not use the Services.

2. Eligibility

You may use the Services only if you are at least 18 years old, have the legal capacity to enter into a binding contract, and are not prohibited from doing so under the laws of the United Kingdom or any other jurisdiction that applies to you. You are responsible for ensuring that your use of digital assets is lawful where you live.

3. Nature of the Services

CristalJetonex provides software tools that display market information, illustrate potential outcomes of hypothetical allocations, and, where enabled, route instructions to automated trading functionality. Unless we state otherwise in writing, the Services do not constitute personal investment advice, portfolio management or a recommendation to buy, hold or sell any asset. Figures shown in calculators are illustrative only and are not forecasts or guarantees.

4. Accounts and security

• You must provide accurate and complete information when registering and keep it up to date.
• You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.
• You must notify us without undue delay at [email protected] if you suspect unauthorised access.
• We may suspend or close accounts that we reasonably believe are being used fraudulently, in breach of these Terms or in a manner that creates legal or security risk.

5. Risk acknowledgement

You accept full responsibility for your trading decisions, the settings you choose for automated functions, and any financial outcome that results from them.

6. Fees

Certain features may be subject to fees, spreads, network charges or third-party costs. Where a fee applies, we will disclose it before you commit to a transaction. Fees may change; changes will apply prospectively and will be published on the platform.

7. Acceptable use

You agree not to:

• use the Services for money laundering, terrorist financing, fraud or any other unlawful purpose;
• attempt to access accounts, data or systems that do not belong to you;
• interfere with, reverse engineer, scrape at scale or disrupt the Services;
• upload malicious code or misrepresent your identity or affiliation;
• use automated means to create accounts or manipulate prices or volumes.

8. Intellectual property

All content of the Services, including the CristalJetonex name, logo, software, text, graphics and design, is owned by us or our licensors and is protected by United Kingdom and international intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Services for your personal, non-commercial purposes. No other rights are granted.

9. Third-party services

The Services may rely on or link to third-party providers, including exchanges, custodians, wallet providers, data feeds and payment processors. We do not control those providers and are not responsible for their availability, performance or conduct. Your use of third-party services is subject to their own terms.

10. Disclaimers

To the fullest extent permitted by law, the Services are provided "as is" and "as available". We do not warrant that the Services will be uninterrupted, error-free or free of harmful components, or that any particular result will be achieved.

11. Limitation of liability

Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded under English law. Subject to that, we are not liable for trading losses, lost profits, loss of data or indirect or consequential loss, and our total aggregate liability to you shall not exceed the fees you paid to us in the twelve months preceding the claim.

12. Governing law and disputes

These Terms are governed by the laws of England and Wales. The courts of England and Wales shall have non-exclusive jurisdiction, without prejudice to any mandatory rights you may have as a consumer under the law of your country of residence. We encourage you to contact us first so that we can try to resolve any complaint informally.

13. Changes to these Terms

We may update these Terms from time to time. We will publish the revised version on this page and update the "last updated" date. Material changes will be notified through the Services or by email. Continued use after the effective date constitutes acceptance of the revised Terms.

14. Contact

CristalJetonex, High Holborn 80, BS1 5LJ Bristol, United Kingdom. Telephone +44 20 7946 7908. Email [email protected].